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Quebec Laval
3885, boul. Industriel
Laval (QC) H7L 4S3
Quebec Laval Location   St-Laurent
4800, rue Dobrin
St-Laurent (QC) H4R 2P8
T 800.565.5721
  • Customer Care:
    • F 514.486.8025
    • F 514.486.9225
  • Warehouse:
    • F 514.687.1581
Quebect St Laurent Location    
Ontario Bramption Location Ontario Brampton
115 Midair Court
Brampton, ON L6T 5M3
T 800.565.5721
  • Billing: 905.790.3055
  • Customer Care
    • T 800.565.5721
    • F 905.790.3412 or 905.790.3413
  • Specimen Processing: 905.790.9334
  • Warehouse: 905.790.0381
  • Pathology
    • T 888.497.4711
    • F 905.697.1415
  • Genetics
    • T 888.988.1888
Ontario London Location   London
245 Pall Mall St.
London, ON N6A 1P4
T 800.565.5721
  • Customer Care: F 519.679.0298
Ontario Ottawa Location   Ottawa
750 Peter Morand Cres.
Ottawa, ON K1G 6S4
T 800.565.5721
  • Customer Care: F 613.729.8285
  • Warehouse: F 613.742.5162
Manitoba Winnipeg Location Manitoba Winnipeg
100-830 King Edward St.
Winnipeg, MB R3H 0P4
T 800.565.5721
  • Customer Care: F 204.957.1221
  • Warehouse: F 204.944.9604
Alberta Edmonton Location Alberta Edmonton
6628 50th St. NW
Edmonton, AB T6B 2N7
T 800.565.5721
F 780.784.1199
Kelowna British Columbia Location British Columbia Kelowna
537 Leon Ave.
Kelowna, BC V1Y 6J5
Patients and Individuals
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Healthcare Providers and Hospitals
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Corporate Clients
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Insurance Professionals and Applicants
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Paramedical T 800.361.3771
Laboratory T 800.361.3771
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Dynacare Next
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Media
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Ethics and Integrity

Dynacare, a Labcorp company, is committed to operating with ethics and integrity. Should you have any questions or concerns to report about our operations, please submit your inquiry through the Labcorp Action Line here.



Check out our FAQs

Patients and Individuals

Requesting a Lab Test
Can I request my own laboratory tests?
My health care provider ordered tests, but I never had the testing done. I still have the old test order form. Can I come in and be tested or do I need to go back to my health care provider for a new form?
Preparing for a Lab Test
What should I expect when I have a lab test?
Do I need to do anything special to prepare for a lab test at Dynacare?
Do I need to fast before being tested at a Dynacare location?
Planning Your Visit to a Dynacare Lab
Where is Dynacare located?
How do I find a Dynacare location near me?
When are you open?
Where can I find the hours of operation for your patient testing locations?
Do I need to make an appointment in order to be tested at a Dynacare location?
May I have my ECG or Holter monitoring done at any of your locations?
What items do I need to take to the Dynacare specimen collection lab?
Are there special requirements for collecting specimens from minor children?
Do you have any special services for patients who cannot come to the lab for their tests?
Dynacare - Net Check In
What is Dynacare – Net Check In?
Where is Dynacare – Net Check In Offered?
How does Dynacare – Net Check In actually reduce my wait time?
How can I access Dynacare – Net Check In?
Once I check in electronically, what do I do next?
How does this service affect me if I don’t use Dynacare - Net Check In?
Why are people getting ahead of me in line?
Why aren’t any of the locations near me visible on the map?
I have checked in to a location using Dynacare – Net Check In, and have opted in for notifications. What notifications will I receive?
Why am I not receiving a text message?
Why am I not receiving push notifications?
Why can’t I check into a location on the Dynacare – Net Check In mobile app, or why is Dynacare – Net Check In not launching on my mobile device?
What do the colours on each Dynacare location map pin represent?
Can I schedule an appointment with Dynacare – Net Check In?
Who is ICS?
During Your Visit to a Dynacare Lab
What will staff ask me to do when I’m at the lab?
How long will the entire process take?
Should I tell your staff if I have never had a blood test before, or if I am nervous about having one?
If I have had my blood taken before and it was "hard to get", should I mention that to your staff?
How much blood will you take? Will I be tired afterwards?
Getting Lab Test Results
What happens to my sample(s) after I leave the lab?
How long does it take to receive test results?
How are the laboratory results given to my health care provider?
Who will report my test results to me?
Will you tell me my results?
Can I receive a copy of my test results?
What should I do if I don’t understand my test results?
Do I contact Dynacare if I want copies of earlier tests?
I am booked for surgery. Will my health care provider get these results in time?
What will my tests tell my health care provider?
Food Intolerance
Payments
I have received an invoice for laboratory services, are these services covered by my provincial health plan?
Why have I received an invoice for testing that is covered by my provincial health care plan?
I have refugee status and have full benefits under the Interim Federal Health Program (IFH). May I submit my IFH information?
Why have I received an invoice for a Prostate Specific Antigen (PSA)? Isn’t this test covered by my Provincial Health Plan?
I am paying for testing. Will I be issued a receipt?
Who pays for lab tests?
Security and Privacy
Why do you ask for so much information about me?
How does Dynacare keep track of this information?
Are my laboratory test results confidential?
General Questions
What do medical labs do?
Is there a difference between a Dynacare facility and a hospital lab?
What types of tests does Dynacare perform?
Can I get AIDS or hepatitis from having my blood taken?
How do you dispose of your garbage?

Healthcare Providers and Hospitals

eResults
What types of electronic results reporting services are available?
How do I know which type of service I need?
What are the minimum system requirements for eResults?
When are results available?
Is the service secure? Are patient results encrypted?
Can I share results and reports with others in my office?
How do I sign up for eResults?
I’ve forgotten my password. What should I do?
I think I am missing a result. What should I do?
How do we add another physician to our existing eResults account?
Harmony Test
What is the Harmony Prenatal Test?
Which trisomies does it detect?
Does it detect X,Y aneuploidies?
How accurate is it?
Are there any restrictions for this test?
When can the test be performed?
What kind of sample does it require?
Does this test replace the amniocentesis?
How does this test differ from prenatal screening methods?
How are the results displayed?
Is any patient preparation required before sample collection?
How long does it take to receive results?
Will the patient receive the results?
What if the patient cannot pay for the test?

Corporate Clients

Oral Fluid Drug Testing
Can substances such as food, beverages, over-the counter medication, and mouthwash affect the oral fluid drug test results?
Why is the oral fluid specimen laced in a fluid buffer?
How do I know I’ve collected enough sample?
When should I consider oral fluid testing?
Hair Drug Testing
What is hair drug testing?
How much hair is needed for a hair drug test?
What time period does a hair drug test cover?
How does the drug detection window for hair compare to urine and oral fluid?
How soon after use can a drug be detected in hair?
How can tests be run on people with little or no hair?
Can hair collected from a brush be used?
When testing for drugs, what are the differences between hair testing cut-off levels and urine testing cut-off levels?
How does the laboratory address external exposure to certain drugs like marijuana or crack (cocaine) smoke?
Donations
When do you accept proposals?
When will I be contacted about the status of my application?
What is the maximum amount my organization can request?
What if my organization is not a registered Canadian Charity?
Do you accept phone solicitations?
What if I have additional questions?


Visit us at one of our locations

Laboratory and Health Services Centres

We have over 200 Laboratory and Health Services Centres across Canada. Please use our Find a Location tool to find the locations nearest to your home or work.

Reference Laboratories
Quebec Laval
3885, boul. Industriel
Laval (QC) H7L 4S3
Quebec Laval Location   St-Laurent
4800, rue Dobrin
St-Laurent (QC) H4R 2P8
T 800.565.5721
  • Customer Care:
    • F 514.486.8025
    • F 514.486.9225
  • Warehouse:
    • F 514.687.1581
Quebect St Laurent Location    
Ontario Bramption Location Ontario Brampton
115 Midair Court
Brampton, ON L6T 5M3
T 800.565.5721
  • Billing: 905.790.3055
  • Customer Care
    • T 800.565.5721
    • F 905.790.3412 or 905.790.3413
  • Specimen Processing: 905.790.9334
  • Warehouse: 905.790.0381
  • Pathology
    • T 888.497.4711
    • F 905.697.1415
  • Genetics
    • T 888.988.1888
Ontario London Location   London
245 Pall Mall St.
London, ON N6A 1P4
T 800.565.5721
  • Customer Care: F 519.679.0298
Ontario Ottawa Location   Ottawa
750 Peter Morand Cres.
Ottawa, ON K1G 6S4
T 800.565.5721
  • Customer Care: F 613.729.8285
  • Warehouse: F 613.742.5162
Manitoba Winnipeg Location Manitoba Winnipeg
100-830 King Edward St.
Winnipeg, MB R3H 0P4
T 800.565.5721
  • Customer Care: F 204.957.1221
  • Warehouse: F 204.944.9604
Alberta Edmonton Location Alberta Edmonton
6628 50th St. NW
Edmonton, AB T6B 2N7
T 800.565.5721
F 780.784.1199
Kelowna British Columbia Location British Columbia Kelowna
537 Leon Ave.
Kelowna, BC V1Y 6J5
Mobile Services Offices
   
British Columbia Vancouver 
265-2985 Virtual Way
Vancouver, BC V5M 4X7
T 877.664.7123
F 888.498.1895
 
Manitoba Winnipeg
B-1106 Henderson Hwy
Winnipeg, MB R2G 1L1
T 800.361.3771 / 800.665.5206
F 204.415.1314
 
New Brunswick Moncton
80 Driscoll Dr.
Moncton, NB E1E 4C8
T 800.361.3771 / 800.565.6313
F 902.468.7659

St. John
105 Wellesley Ave.
St. John, NB E2K 2V7
T 800.361.3771 / 800.565.6313 
F 902.468.7659
 
Newfoundland Mount Pearl
26 Kyle Ave,
Mount Pearl, NL A1N 4R5
T 800.361.3771 / 800.565.6313
F 902.468.7659
 
Nova Scotia Dartmouth
1A-101 Ilsley Ave.
Dartmouth, NS B3B 1S8
T 800.361.3771 / 800.565.6313
F 902.468.7659
 
   
Prince Edward Island Charlottetown
62 St. Peter’s Rd.
Charlottetown, PE C1A 5N8
T 800.361.3771 /  800.565.6313
F 902.468.7659
 
Quebec Laval
3885, boul. Industriel
Laval (QC) H7L 4S3
T 800.361.5902
F 450.923.6148
 
Saskatchewan Saskatoon
20-20-1501 8th St. E
Saskatoon, SK S7H 5J6
T 800.361.3771 / 800.661.5001
F 306.373.7113
 
Transportation Services Offices
Ottawa Location Ontario Ottawa
412-1230 Old Innes Rd.
Ottawa, ON K1V 3B3
T 800.565.5721
F 613.738.8943
 
Brampton Location   Brampton
2-120 Midair Court
Brampton, ON L6T 5V1
T 800.565.5721
F 905.792.6710
 
Calgary Location Alberta Calgary
4011-918 16th Ave. NW
Calgary, AB T2M 0K3
T 800.565.5721
Corporate Offices
Dynacare Home Office Brampton
115 Midair Court
Brampton, ON L6T 5M3
T  800.565.5721
F  Billing:  905.790.3055
F  Customer Care:  905.790.3412, 905.790.3413
F  Specimen Processing:  905.790.9334
F  Warehouse:  905.790.0381